WEBSITE PRIVACY POLICY
WELLNESSMETRIC, LLC, a Delaware limited liability company (“Company” or “We”), respect your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website www.wellnessmetric.net (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
On our Website.
In email, text, and other electronic messages between you and this Website.
Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
It does not apply to information collected by:
us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. IF YOU DO NOT AGREE WITH OUR POLICIES AND PRACTICES, YOUR CHOICE IS NOT TO USE OUR WEBSITE. BY ACCESSING OR USING THIS WEBSITE, YOU AGREE TO THIS PRIVACY POLICY. This policy may change from time to time (see Changes to our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website, make any purchases on this website, or use any interactive or public comment features on the Website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@wellnessmetric.net.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”); or information that is about you but individually does not identify you; and/or information about your internet connection, the equipment you use to access our Website and usage details.
We collect this information:
Directly from you when you provide it to us.
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
From third parties, for example, our business partners.
You healthcare provider. If your eligibility for our services is via your healthcare provider, they may provide personal information that may include your name, email address, other unique identifiers, and whether you are related to other program participants (i.e. spouse). Depending on the services your healthcare provider has selected, we may collect medical- or pharmacy-related claims information from your insurer(s) at the direction of your healthcare provider. We may obtain other Personal Health Information with your prior approval. These third parties may use tracking technologies to collect information about you when you use this App. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services websites.
Information You Provide to Us. The information we collect on or through our Website may include:
Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, posting material, or requesting further services. We may also ask you for information when you report a problem with our Website.
Records and copies of your correspondence (including email addresses), if you contact us.
Your search queries on the Website.
Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies. As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Details of your visits to our Website, including location data and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. We use cookies for various applications.
Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on the Website may be served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
We use information that we collect about you or that you provide to us, including any personal information:
To present our Website and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your account or subscription.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website or any products or services we offer or provide though it.
To allow you to participate in interactive features on our Website.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
Provide eligible users with information and tools designed to help you achieve and maintain your best health. Your healthcare provider determines the specific list of features available to you, and not all features are available to all eligible users. Some specific examples of features that may be included in your program: (a) ability to import, self-report and track health related habits, behaviors and measurements (b) ability to connect activity tracking wearables and applications, smartphones, remote medical and other measurement devices (c) ability to connect with, engage and share information with others if you choose to do so, this may include health professionals, family, or others (d) ability to get metrics, notifications, suggestions, and feedback based on the information you’ve provided and your connections with others (if any) (e) ability to set goals, reminders and create challenges.
We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
We are in compliance with the HIPAA Privacy, Security and Breach Notification Rules. Whenever we collect or receive Personal Health Information, we do so under agreements with our clients that require us to comply with the Privacy Rule of the Health Insurance Portability and Accountability Act of 1996 (HIPAA). You can learn more about the HIPAA Privacy, Security and Breach Notification Rules at http://www.hhs.gov/ocr/privacy/. We take our obligations under the HIPAA Privacy and Security Rules seriously and we do everything required by the Rules to safeguard your privacy and security.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor organization in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Wellnessmetric, LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Wellnessmetric, LLC about our Website users is among the assets transferred.
To third parties to market their products or services to you if you have not opted out of these disclosures.
For any other purpose disclosed by us when you provide the information.
With your consent.
We may also disclose your personal information:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of use (www.wellnessmetric.net) and other agreements.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Wellnessmetric, LLC, our customers, or others.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an e-mail stating your request to info@wellnessmetric.net.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.
Your California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/ccpa.
Wellnessmetric, LLC retains personal information, including health-related information, only for as long as reasonably necessary to provide our services, maintain and administer your account, fulfill the purposes described in this Privacy Policy, comply with our contractual obligations, and satisfy applicable legal, regulatory, healthcare, billing, accounting, security, fraud-prevention, and reporting requirements.
The period for which we retain information depends on the type of information, the services provided, whether your account remains active, our relationship with your healthcare provider or other organization, and any applicable legal or regulatory requirements. When information is no longer needed for these purposes and we are not required or permitted to retain it, we delete, de-identify, or securely dispose of it.
Where Wellnessmetric processes Protected Health Information (“PHI”) on behalf of a healthcare provider or other covered entity, retention and deletion may also be governed by HIPAA, applicable healthcare laws, our agreements with that organization, and the healthcare provider’s applicable record-retention obligations and instructions.
Information removed from active systems may remain for a limited period in secure backup or archival systems until those backups are overwritten or securely deleted in accordance with our backup and retention procedures. We may also retain information when reasonably necessary to comply with law, prevent fraud or abuse, protect security, resolve disputes, or establish, exercise, or defend legal claims.
Data Deletion and Account Deletion Requests
Users may request deletion of their Wellnessmetric account and the personal information associated with that account. To submit a request, email info@wellnessmetric.net with “Data Deletion Request” in the subject line. Please include your name and the email address associated with your Wellnessmetric account, together with any other information reasonably necessary for us to identify the account. For privacy and security, we may need to verify your identity before completing a deletion request.
After receiving and verifying a valid deletion request, Wellnessmetric will delete or de-identify the account and personal information associated with that account, except for information that we are required or permitted to retain for legitimate purposes such as legal or regulatory compliance, healthcare record-retention obligations, security, fraud prevention, billing or accounting obligations, dispute resolution, or the establishment, exercise, or defense of legal claims. Any information that must be retained will be limited to what is necessary for the applicable purpose and will remain protected in accordance with this Privacy Policy.
If your Wellnessmetric account or health information is provided through or managed by a healthcare provider, medical institution, or other organization, that organization may be the controller or legal custodian of some of your information. In those circumstances, we may process your request in accordance with that organization’s instructions and applicable law, or direct you to the appropriate organization when necessary.
Account deletion is permanent and may result in loss of access to Wellnessmetric services and information associated with the deleted account. We will process verified deletion requests within the period required by applicable law.
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website’s home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
Wellnessmetric, LLC